Qualifications    

• Any degree 

• 4-5 years of experience in selling IT Software Services and Solutions to large corporates and SMEs

• Ability to travel 50% 

• Direct sales & key account management experience is a must

• Should have good connections with CTO / CXO levels

• Comfortable with senior-level presentations/interactions

• Excellent communication and presentation skills

• Should have experience in selling IT Software Services and solutions like Application Development & Integration, Application Modernization, Application Maintenance & Support, Application Licensing & Customization, Cloud Application Services, Automation - RPA & IoT, Data Analytics - AI, ML, BI

• Maintain a healthy sales pipeline and prepare regular forecasts to enable effective planning to achieve these targets

• Build and maintain client relationships by developing a strategic vision for customers.

• Understand the client's org setup, LOB, present and future IT requirements, purchase process, payment process, key personnel functions, IT set up and possible competition at account.

• Experience achieving quarterly and yearly targets per business and organization's goals. 

• Estimated yearly targets are at minimum revenue targets of 1Crore INR 

• Should have the ability to work cooperatively in a team & proactive temperament

• Collaborate with Pre-sales and delivery teams on identified opportunities to convert them into profitable deals

• Ability to retain, enhance & deepen relationships with the clients

• Use CRM to manage the opportunity lifecycle

• Report and present sales forecast weekly to the management team 

• Collect payments in time from clients as per the agreed terms

Job Description

Responsible for assessment, design, architect and implement enterprise-wide network solutions.

Key Job Functions

• Work with the Enterprise customer leadership team to research, analyze, design, architect, and implement enterprise-wide network architecture solutions.

• Derive unique strategies that support customers’ needs, including identifying and analyzing technical problems, evaluating alternatives, developing and integrating new solutions.

• Conducts network architecture design, feasibility, and cost studies.

• Performs Architecture reviews as required, ensuring Customer initiatives are aligned with future state, and assess the GAPs and recommend & implement recommendations/modifications.

• Conducts risk assessment and provides recommendations for design and architecture.

• Creation of detailed architectural health check report and provide a predefined task plan.

• Proposes and implements Network and Network Security enhancements that will improve compliance, security, performance, and reliability.

• Prepares the analysis of the capacity needs for network infrastructure

• Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.

• Conducts lab testing on new and existing hardware and software including network, security and cloud Network products.

• Work with vendors and OEMs on feature roadmaps and deployment for new products and solutions

• Serves as a technical escalation point for engineering, operations and delivery

• Works to identify and develop new tools and systems to automate tasks or improve existing ones

• Supports pre-sales team as subject matter expertise on network solutions proposed to customers.

• Interaction with OEM SE team and TAC for Highly Critical technical support

• Should be capable to guide the team/individual on a requirement basis.

Required Skills & experience.

• 8-10+ years of experience in network engineering and architecture on Enterprise Networks and Network Security.

• Minimum of 7 years of hands-on routing, switching and load balancing experience, preferably in a Data Center Networking environment.

• Experience of design (Both HDL and LLD), architecting, deploying with automation and operation of large-scale Data Center Networks with Spine and Leaf Architecture, Campus Networks with Wireless LAN and SD-WAN with SASE, and NextGen Firewall.

• Solid background in a consultative customer engagement role with a major consulting services organization or in the services division of a major IT or software company.

• Solutions development mentality in an environment with multiple offerings and solutions.

• Strong in-depth networking product and technology knowledge is a must.

• Strong understanding of products, solutions, and technical support across at least 3 of these OEMs - Cisco, HPe Aruba, Extreme Networks, F5, Radware, Fortinet knowledge is desired.

• Strong knowledge of the Networking landscape including Ethernet switch & Routing, Software Defined Networks, NextGen Firewall, SD-WAN, Micro-Segmentation, and WAN Optimization.

• Knowledge of Multi-cloud Networking and Cloud infrastructure technologies, such as virtualization, NFV, virtual switches, virtual routers will be added advantage.

• Experience with programming Python or shell scripting, especially as it relates to SDN & Automation will be an added advantage.

Required Personal Traits.

• Confident, self-motivated and able to work under pressure with a minimum of supervision and meet tight deadlines.

• Comfortable in a client/business-facing role.

• Ability to function effectively in stressful situations/circumstances.

• Ability to manage own workload and set priorities.

• Excellent interpersonal skills and ability to work collaboratively in a dynamic team environment

• Team player & Mentor to the team.

• Strong communication, strategic thinking, and analytical skills and problem-solving skills

• Excellent data analysis and architecture skills

• Flexible with working outside core hours

• Excellent spoken and written English Communication.

• Good attitude towards the corporate environment. 

• Energetic, self-motivated and self-sufficient in accomplishing tasks.

• Ability and desire to learn new skills.

Job Description

Responsible for IT Infrastructure Managed Service Solution Architecture. Having experience in Infrastructure Managed Services (Data Centre Management Services, Cloud Management Services, End User Management Services)

Key Job Functions

• Keep abreast on Technology trends and market needs around IT Services

• Package new offerings to complement the current offerings portfolio

• Assess the current offerings portfolio and repackage for better penetrations

• Regular interaction with sales team to understand customer pain points in IT services and suggest remedial measures which can create avenues for business

• Expertise in contributing towards providing detailed responses to RFP/RFQ/RFI

• Develop RFP by understanding the customer needs and their business requirement

• Gather detailed requirements from customer RFPs

• Discussions with customers and other stakeholders to seek clarifications on RFP if required

• Arrive at the technical proposal with the right Service design & solution based on the RFP needs

• Put together winning solutions in response to RFPs, working closely with sales and delivery owners for delivery imperatives and cost inputs and sales/delivery owners.

• Timely response to all Requests for proposals & Information requests

• Create impactful presentations, backed by market intelligence, to support the sales / Account Owners on specific pursuits.

• Actively participate and contribute to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities.

• Create collaterals and case studies based on offerings and work delivered by Organization, demonstrating the ability to address customer-specific business needs.

• Develop industry-specific technical whitepapers and collaterals.

• Strategic Engagements with the Tools & Automation OEM/Partner’s.

Required Skills & experience.

• Graduate with min 7-10 years of experience in IT Service Delivery / IT Services Pre-Sales role

• Good understanding of Service delivery methodologies and frameworks

• Good understanding of tools & automation technologies.

• Need to have an understanding of Cost Benefit Analysis (CBA). 

• Need experience in supporting the Technical Proposal

• Knowledge of strategic, conceptual, and consultative selling

• Flexibility and adaptability with Proactive approach to customer engagement.

• Experience in building and responding to RFPs.

• ITIL Certification is desirable

Required Personal Traits.

• Techno savvy with an inclination to learn new technologies

• Excellent oral and written communication skills.

• Excellent presentation skills

• Excellent interpersonal and relationship-building skills

• Advanced computer skills – MS office, MS Project and Visio

• Ability to manage own workload and set priorities.

• Ability to multi-task, manage time effectively and handle tight deadlines.

• Ability to function effectively in stressful situations/circumstances.

• Ability and desire to learn new skills.

• Flexibility and adaptability.

Job Description

Responsible for Business Development/Sales/Opening new accounts for achieving assigned Services business targets for the territory/accounts/vertical. Operating as a single point of contact for any matters specific to your customers.

Key Job Functions :

• Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue

• Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory/accounts/vertical

• Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer

• Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.

• Generate New business & Acquire New Logos through existing contacts, connects & sources

• Building and maintaining strong, long-lasting customer relationships with the customers.

• Must have a good relationship with key customer stakeholders and executive sponsors in penetrating new accounts.

• Negotiate business contracts and agreements to maximize profit.

• Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEMs/partners to ensure the customer needs are met and to improve the overall customer experience.

• Ability to understand the customer needs and their business requirement

• Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for business services.

• Timely response to all Requests for proposals & Information requests

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)

• Prepare & present reports on account and opportunity status.

• Identify and grow opportunities within the territory by collaborating with pre-sales/delivery/OEM partners.

• Assist the delivery team with high-severity requests or issue escalations as needed.

Required Skills & Experience:

• BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management with a minimum of 7-10 Years experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.

• Minimum 3-4 years of IT Infrastructure Services Sales experience

• Very good understanding of IT landscape (Server, Storage, Networking & Security).

• Fair understanding of Service delivery methodologies and frameworks

• Fair understanding of tools & services automation technologies

• Knowledge of strategic, conceptual, and consultative selling

• Flexibility and adaptability Proactive approach to customer engagement

• Experience in engaging with business and IT functions in customer organizations

• Experience in responding to large Services RFPs

• Solid experience with using CRM software and MS Office (particularly MS Excel)

• Understanding of opportunity management lifecycle

Required Personal Traits:

• Excellent oral and written communication skills

• Excellent listening, negotiation and presentation skills

• Excellent interpersonal and relationship-building skills

• Ability to work independently with little supervision

• Knowledge in MS office (Excel, Word and Power Point)

• Ability to manage own workload and set priorities.